FAQs
Check out our frequently asked questions. Yours not listed? Contact us - we'll be happy to help!
Christmas Boo - Tough Phone Case
Get into the festive spirit with the Christmas Boo Tough Phone Case! This pink case features a friendly ghost wearing a Christmas hat and holding an iced coffee. Protect your phone with style and charm this holiday season.
Snap Case
Tough Case
Tough Case (MagSafe)
Important Note: Snap cases and Tough cases are distinct products and cannot be interchanged.
We don't believe in wasteful mass production and all our cases are made-to-order. Once an order is placed our talented technicians get to work printing your chosen design onto your specific model of device. They work super fast too! With most orders being shipped the very next day.
12-Month International Guarantee – Designed to Last
At Brindly, we stand by the quality of our phone cases. Our designs won’t fade, peel, or let you down. We’re so confident in their durability that we offer a 1-year guarantee. If your case experiences a genuine manufacturing issue, we’ll replace it free of charge—because you deserve a product that’s as reliable as it is beautiful.
Fully Tracked Shipping – Peace of Mind, Every Step of the Way
Your order is carefully dispatched from our warehouse in Lithuania EU, and we provide fully tracked shipping so you can follow your parcel every step of the journey.
Estimated Delivery Times:
Please note: During busy periods, like the festive season, dispatch times might take a little longer. Thank you for your patience as we ensure your order arrives safely!
Please order before the dates below to receive before Christmas.
UK
USA
Rest of the World
Hassle-Free Returns – 30 Days to Decide
We want you to love your Brindly purchase, but if it’s not quite right, you have 30 days from the delivery date to request a return. For all the details, you can read our full returns policy here.
Premium Quality
Free Shipping Over £40
Slim Yet Strong
12-Month Guarantee
Discover why so many choose Brindly for beautifully designed, reliable phone protection. Real stories. Real people.
We believe in thoughtful production, not wasteful stockpiles. Each case is made to order using cutting-edge technology and crafted by skilled technicians. The result? A beautifully personalized case without compromise.
From bold and vibrant patterns to timeless and elegant styles, our collection has something for everyone.
Check out our frequently asked questions. Yours not listed? Contact us - we'll be happy to help!
Yes, our entire range of cases support wireless charging.
Only our cases marked as MagSafe are compatible with MagSafe chargers and accessories.
Unsure what MagSafe is? Read our blog post here that explains everything!
You can find your phone model in your device settings menu. Specific instructions are below.
iPhone:
On your iPhone, go to Settings -> General -> About.
Android:
On your Android phone, go to Settings. Scroll down and tap About Phone or About Device > Model
We don't support only buying the hard outer shell at this time. However we think this is a great idea and are working hard to implement it in the future.
Our cases are designed to be as lightweight as possible. Our snap cases weigh just 25 grams, and our tough cases weigh 50 grams.
To put this into context, a standard iPhone 15 weighs 187 grams.
The durability of each phone can vary, and breaking points depend on the conditions of the drop. For instance, a phone dropped from just 10cm onto a sharp pebble could sustain irreparable damage, while a fall from over 5m onto soft grass might cause no harm at all.
Our cases are designed to withstand drops of up to 1.5m onto a flat surface without breaking, providing reliable protection in everyday scenarios. However, please note that this is not a guarantee, as actual performance may vary depending on the specific conditions and impact.