Cancellation Policy

Thank you for choosing our services. We understand that plans can change, and we strive to accommodate our customers to the best of our ability. Please take note of our cancellation policy outlined below:

  1. Cancellation Window: Cancellations are only accepted within the first 3 hours after purchase. This timeframe is crucial as we start the process of crafting your order soon after it is placed to ensure the freshest and highest quality products.

  2. Made-to-Order Process: Our commitment to providing you with the finest products involves a meticulous made-to-order process. This means that once the 3-hour cancellation window has passed, we have likely started the production of your item, and cancellation becomes impractical.

  3. Cancellation Procedure: To request a cancellation within the allowed timeframe, please contact our customer support team promptly. You can reach us at Include your order number and details in your cancellation request for faster processing.

  4. Refund Policy: Cancellations made within the stipulated 3-hour period will be eligible for a full refund. Refunds will be processed through the original payment method used during the purchase.

  5. Exceptions: In exceptional cases where unforeseen circumstances may warrant a cancellation outside the standard policy, please reach out to our customer support team. We will do our best to assess each situation individually.

  6. Late Cancellations: Unfortunately, cancellations requested beyond the initial 3-hour window cannot be accommodated. We appreciate your understanding, as the production process would likely be underway at that point.

  7. Modifications: If you need to make any modifications to your order after the 3-hour cancellation window, please contact us as soon as possible. We will do our best to assist you with any changes that can be accommodated.

By making a purchase with us, you acknowledge and agree to abide by our cancellation policy. We appreciate your cooperation and understanding as we work to provide you with a personalized and high-quality experience. If you have any questions or concerns, please don't hesitate to contact our customer support team.